January 22, 2020

Retail Sales Executive

Retail Sales Duties:

  • Deliver new vehicles to customers. This process ensures that the customer understands the vehicle’s operating features, warranty and paperwork, and it lays the foundation for customer loyalty.
  • Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Maintain a prospect development system.
  • Report to the Passenger Vehicle Sales Manager regarding objectives, planned activities, and reviews ad analyses.
  • Understand the terminology of the automobile business and keep abreast of technological changes in the product. ~ Know and understand the local laws, which govern retail auto sales.
  • Know and understand equity and values, and be able to explain depreciation to the customer.
  • Ensure achievement of Sales Target.
  • Maintain cordial relationship with colleagues thereby ensuring healthy work environment.
  • Maintain walk in and phone in register daily with customer details.
  • Submit daily sales report and update prospect list daily.
  • Follow up calls for prospects.
  • Preparing and Submit technically and commercially correct quotation.
  • Offering Test drive to prospective customers and maintaining records and approval for the same.
  • Benchmarking of competitors price/products and update with current promotion if any.



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