Retail Sales Duties:
- Deliver new vehicles to customers. This process ensures that the customer understands the vehicle’s operating features, warranty and paperwork, and it lays the foundation for customer loyalty.
- Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintain a prospect development system.
- Report to the Passenger Vehicle Sales Manager regarding objectives, planned activities, and reviews ad analyses.
- Understand the terminology of the automobile business and keep abreast of technological changes in the product. ~ Know and understand the local laws, which govern retail auto sales.
- Know and understand equity and values, and be able to explain depreciation to the customer.
- Ensure achievement of Sales Target.
- Maintain cordial relationship with colleagues thereby ensuring healthy work environment.
- Maintain walk in and phone in register daily with customer details.
- Submit daily sales report and update prospect list daily.
- Follow up calls for prospects.
- Preparing and Submit technically and commercially correct quotation.
- Offering Test drive to prospective customers and maintaining records and approval for the same.
- Benchmarking of competitors price/products and update with current promotion if any.
